Privacy Policy

Last updated: May 19, 2026

1. Introduction

Chestnut Pledge (operating under the registered legal entity 菏泽允栗网络科技有限公司, hereinafter referred to as we, us, or our) is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy describes how we collect, use, process, and disclose your personal information in connection with your access to and use of our website at https://www.chestnutpledge.surf and the services we provide.

This website and its underlying technology were developed by Chestnut Pledge. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following categories of personal information that you voluntarily provide to us:

• Contact Information: Your name, email address, phone number, and any other contact details you submit through our contact forms or email communications.
• Business Information: Company name, job title, industry, and related professional details you share when inquiring about our services.
• Correspondence: Any information contained in messages you send to us, including emails, feedback, and support requests.

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Log Data: Your IP address, browser type and version, operating system, pages visited, time and date of access, referring website addresses, and other standard server log information.
• Device Information: Information about the device you use to access our website, including hardware model, operating system, and unique device identifiers.
• Usage Data: Your browsing patterns on our website, including pages viewed, links clicked, and features accessed.

2.3 Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small text files stored on your device by your web browser. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them). You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, provide information about our services, and communicate with you regarding your requests.
• To deliver, maintain, and improve our services, including software development, system integration, and IT consulting.
• To send you relevant information about our services, industry updates, and promotional materials, subject to your communication preferences.
• To analyze website usage trends, measure the effectiveness of our content, and improve the user experience of our website.
• To comply with applicable legal obligations, enforce our terms of service, and protect our rights and property.
• To detect, prevent, and address technical issues, security breaches, fraudulent activity, or other harmful conduct.

4. Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), our processing of your personal information is based on the following legal grounds as defined under the General Data Protection Regulation (GDPR):

• Consent: Where you have given us explicit consent to process your information for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, ensuring website security, and communicating with clients, provided such interests are not overridden by your data protection rights.
• Legal Compliance: Where processing is necessary to comply with applicable legal obligations.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in operating our website, hosting services, analytics, and email communications. These providers are contractually bound to protect your information and may only use it for the specific services they perform on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or where such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction, subject to confidentiality arrangements.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. When we no longer have a legitimate business need to process your information, we will delete, anonymize, or securely store it in accordance with our data retention policies.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS/SSL protocols, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information we hold about you.
• Right to Erasure: Request deletion of your personal information under certain circumstances.
• Right to Restrict Processing: Request restriction of processing of your personal information under certain conditions.
• Right to Data Portability: Request transfer of your information to another organization in a structured, commonly used format.
• Right to Object: Object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to your request within the timeframe required by applicable law.

9. International Data Transfers

As our organization is based in China, your personal information may be transferred to, stored, and processed in jurisdictions outside your own, including the Peoples Republic of China. When we transfer personal information across borders, we take appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

10. Childrens Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly. If you believe that a child has provided us with personal information, please contact us immediately.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@chestnutpledge.surf
• Phone: +86 1375 698 2301
• Website: https://www.chestnutpledge.surf

Legal Entity: 菏泽允栗网络科技有限公司

Registered Address: 牡丹区李村镇刘民路十六中学南刘楼村034号, 菏泽市, Shandong 274000, China

Developer: Chestnut Pledge

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational considerations. When we make changes, we will revise the Last Updated date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.